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Knowledgebase : Proxy Users > Login Problems
     
This problem is caused by your ISP connection going in to a form of "stand by" mode. If your connection becomes idle often your ISP automatically disconnects your connection temporarily. This is not normally noticed as when you do begin browsing your I...
If you are not being prompted to enter your username and password we recommend that you try using the newest version of Firefox or Internet Explorer (recommended). Firefox can be downloaded free from http://www.mozilla.com [1]. We do not recommend usin...
Most programs take the settings direct from - control panel > internet options > connections > LAN settings. If they don't pull the info from there then they will probably have their own settings to add a proxy server. Finally if you prefer to cha...
Please ensure that you are copying and pasting the details exactly. You can also use our login details reminder tool at: http://www.ukproxyserver.co.uk/shopmailpwd.asp?pwd=yes [1] If you still have connection issues please login to our website at...
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