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Knowledgebase : Proxy Users > Video/Audio Problems
     
We are aware that Channel 4 has now launched a web player version of their 4OD service and that this has now replaced their previous download version which worked with proxy server technology. If 4OD is important for you then you may wish to conside...
For better performance, use one browser when you are using the proxy server and an alternative browser for normal ISP use. As an example we suggest setting up your proxy server account in Internet Explorer, and then use Firefox for your normal browsin...
Applicable to our USA Proxy Server [1] users only. As of 19 June 2009, Move Networks [2] who supply the video player software for FOX and ABC carried out an update to their player which is causing problems for Full Episode playback via proxy technol...
This problem can occur when using Firefox as your browser as for some reason it will let you stream TV shows but will not allow you to download them. We suggest that you add the proxy login details to Internet Explorer which should let you download t...
We have had similar support questions from customers that can access ITV and BBC iPlayer using our service. Yet when they try downloading or accessing from 4OD or Demand FIVE they get rejected. In all cases they were using Firefox as their browser an...
We are aware as of March 2010 that our customers may have problems using the tvcatchup.com website. Obviously this is not a service we provide and we cannot speak for what any third party websites do with their streaming technology. However, we do un...
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