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Dec
22
Website Changes Complete
Posted by Eddie Gibbs on 22 December 2016 05:38 PM
So today we have finally switched OFF our UkProxyServer.com website, a loyal friend since 2008 :(
 
Please instead visit https://www.libertyshield.com and customers should be able to login as normal to both our website (your account area) and you VPN, Proxy & VPN Router services as normal.
 
If you need any assistance please get in touch via the helpdesk at http://helpdesk.scothosts.com/index.php?/Tickets/Submit
 
 
Happy Holidays
 
LibertyShield Team

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Dec
16
** RESOLVED ** VPN & Proxy Routing Issues (Germany)
Posted by Eddie Gibbs on 16 December 2016 07:27 PM

** RESOLVED - Routing issues associated with telecom providers is in the Frankfurt area have been repaired and as such our own network should be back to full capacity. We apologise for any inconvenience caused. **

--------------------------------

As of 1730 GMT on 16 December 2016 there are routing issues associated with telecom services in the Frankfurt area.

Users of our various international services (UK VPN, USA VPN etc) may notice speed problems if your VPN service is routed via our German data centre.

 

If you wish to re route your connection to bypass these issues please update your server address too (not applicable to VPN Router customers):

 

PPTP VPN:

pptp.uk.mysetup.co.uk

 

L2TP VPN: 

l2tp.uk.mysetup.co.uk

 

Proxy Server:

proxy.uk.mysetup.co.uk

 

We are in the process of rerouting all network connections away from Frankfurt to bypass the problem and thank you for your patience at this time.

 


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Aug
10
PayPal No Longer Accepted
Posted by Greg M on 10 August 2016 04:55 PM

On August 10th, 2016, like many other VPN and Proxy service providers Liberty Shield has without warning had its Paypal agreement suspended. 

PayPal indicated that Liberty Shield is not allowed to provide services that enable open and unrestricted Internet access.

If you believe in an open internet and value the services we are providing, I hope you would continue your subscription by updating your payment method from Paypal to credit/debit card.  We have begun the process of contacting all customers who subscribe to our services via PayPal, advising them of the steps to take to switch to our credit card processing option.

If you are a subscriber via PayPal and have any questions regarding your account or switching your subscription, please contact us on 0131 516 8990  or email info@ukproxyserver.com .


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Mar
14
Canadian VPN/Proxy Server IP address 208.93.233.148 is currently down
Posted by Natasha R on 14 March 2015 05:50 PM

All Canadian VPN & Proxy customers using IP address 208.93.233.148 please note this server is currently down and our engineers are working with the data centre to resolve this issue and hope to have it back up ASAP.

In the meantime please change your IP address to 184.107.48.43 Please log into your account at www.ukproxyserver.co.uk and select 'View log in Info' to access your IP addresses.

If you require any further assistance then please raise a ticket for our technical team at our support desk http://helpdesk.scothosts.com/index.php?/ukp/Tickets/Submit

We apologise for any inconvenience.

 

 

 

 

 

 


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Mar
4
Canadian VPN and Proxy server offline for upgrades
Posted by Greg M on 04 March 2015 08:15 AM

Server offline for upgrades - 208.93.233.148 

Backup server - 184.107.48.43


Our server team are performing critical unplanned maintenance on one of our Canadian VPN / Proxy servers. We hope to have this upgrade complete by 12 noon GMT. If this timeframe changes we will update the news item on http://helpdesk.scothosts.com/index.php?/ukp/News/List 

We have a Canadian backup server which is online and fully operational. We advise users to update to this IP address in the meantime.

 


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Feb
14
Irish Network Upgrades
Posted by Greg M on 14 February 2015 11:21 AM

Our network team are will be preparing our Irish network for a major upgrade. Work will begin this weekend and end on Monday. We then plan to complete works on the 23rd/24th Feb 2015.

We realise there's a number of sporting events on this weekend and this could cause some issues for our Irish subscribers. To avoid any issues during these events we highly recommend you login to our website and move your subscription to a UK VPN or Proxy and watch your sporting event live on BBC iPlayer - Http://www.bbc.co.uk/iplayer

You won’t need to re setup your VPN or Proxy, just make the switch on our website and connect as normal.

We apologise for any issues you may have this weekend however the maintenance is critical to make our Irish products as robust as possible.

Our support team are here 7 days a week to help so if you have any questions please do not hesitate to get in touch via http://helpdesk.scothosts.com 

 


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