FireTV Loss Of Internet
Posted by Greg M on 03 July 2017 04:08 PM

If you have a Amazon FireStick or FireTV we recommend you do the following to stop random crashes causing loss of internet


Step 1 


Forget your routers WiFi from the network settings on your FireTV.


Step 2 


Re connect to the VPN router, this time before you click connect, you need to select the "Advanced" button just after entering the WiFi password.


Step 3


When prompted enter the following:


*Address =

Gateway =

Prefix = 24

DNS1 =

DNS2 =


* If you have multiple FireTV's you need to change this number for each device, so for example FireTV number 2 would be



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